Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (916) 921-2225 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Sacramento, CA
Thank you for helping me with my bed. I was deeply touched by your kindness to help me. I will never forget you. Please take your wife out for dinner and get a lovely dinner from me. The Lord loves you and so do I.
Folsom, CA
I have fibromyalgia which needs the soft mattress to balance your body. We purchased the king size split adjustable Tempurpedic. Believe when I say the controls and the mattress itself together are wonderful!
El Dorado Hills, CA
I loved my mattress from the first night I slept on it!
Sacramento, CA
I love the Ultimate Back Store! They have the uncanny ability to find those products that will make our lives more comfortable, from chairs to pillows to pens to mattresses. I have purchased several products from them, including a mattress, and have always found their staff to be knowledgeable and service-oriented and their products to be better than I'd anticipated. The store was recommended to me by a friend who was likewise delighted, and I have passed my recommendations on to my family and friends as well.
Sacramento, CA
Thank you for the wonderful service and understanding during our recent purchase of a Tempurpedic mattress and foundation. We had a problem with odor with the first mattress. On your advice we ventilated the room and did so for two weeks. You originally suggested would clear in a few days. After two weeks, you agreed to pick up the mattress and order another one. When it came it had very little odor. Thank you again for the great service and understanding in this effort to add value to our guest bedroom.
Cameron Park, CA
Around 2/12/07, we went in to look at an adjustable Tempurpedic bed. The salesman David was extremely helpful and knowledgeable. The delivery and set up crew were also very professional. Since the first night I have slept better. I will purchase more products from the Ultimate Back Store. I am extremely happy with my Tempurpedic bed.
Folsom, CA
Virtually every night when we go to bed, we say this is the best thing we ever did. Love the bed; no rolling around and we wake up in the same position we fell asleep in. It's really the best thing. People are doing an injustice by not getting Tempurpedic!
Sacramento, CA
I've only had my Tempurpedic mattress and pillows for a little over a month and so far both my husband and I love it! We liked the 90 day return you offer, but I believe our Tempurpedic is a keeper! Thanks!
Sacramento, CA
The owner of your store was willing to deliver our mattress to us in person so that he had a satisfied customer. We were impressed!
Fair Oaks, CA
To put it simply, service means "to serve." Not only did your helpful and knowledgeable staff "serve" my needs, they did it with competence, kindness and patience - qualities that are so hard to come by these days. Talk about above and beyond - just terrific service. Our next mattress will come from you!!!
Rocklin, CA
Tempurpedic is the best bed made! My back problems are so much better.
Sacramento, CA
I think you could stress "deep-sleep" - the third stage of sound sleep. I do sleep more soundly on my Tempurpedic and I feel "level" - not slanting. That's very important to me.
El Dorado Hills, CA
We commend David at the Ultimate Back store on East Bidwell in Folsom for his professionalism, friendliness and excellent customer service. On September 11 we ordered an office chair from him. This was after shopping at both The Ultimate Back Store and Relax the Back. We returned to David and The Ultimate Back Store for two reasons: 1) his friendly knowledgeable service and 2) a better selection. When we returned to the store to pick up our chair, David went out of his way to obtain an operator's manual for us and go over the chair's operation with us to ensure we were comfortable and at ease with our purchase. As a result, we are now satisfied Ultimate Back Store customers, as well as converts from Relax the Back, where we used to shop.
Davis, CA
Late in 1996 I suffered a serious lower back injury and was almost completely bedridden for about 7 months. I sought help from physicians, chiropractors and physical therapists. The best decision I ever made was to follow a friend's advice and visit The Ultimate Back Store, where I found the perfect back chair for my size. That chair did more aid to my recovery than any other treatment I received. Plus it enabled me to effectively pursue my work, while continuing my recovery. My advice to anyone with any kind of back injury: whatever course of treatment you pursue, you need the right chair to rest that back in. You'll find it at The Ultimate Back Store.
El Dorado Hills, CA
I've had my office chair for 4 years. I had problems with my sciatica that would not let me sit for longer than 15 minutes at a time. With the help of the chair and exercises from the back book I can now work 8 hour days without any discomfort.
The Sacro-Ease seat I purchased a year ago has been a lifesaver. I have multiple moderate to severe back disorders and without this seat I cannot sit in the car more than 15 or 20 minutes. I highly recommend this product - it eases pain and enhances quality of life.
Folsom, CA
Since I've had my Ekornes Stressless Reno I no longer have any restless leg syndrome or back pain!
Sacramento, CA
These chairs (Ekornes) help clients with both psychological and medical or health problems.
Rescue, CA
What a great experience! I wasn't sure what product would best solve my husband and my back issues. The Ultimate Back Store let me purchase and take several back supports for home and the car. We tried them all, decided what worked and returned the rest. We were able to spend our money on exactly the right product instead of guessing.
Sacramento, CA
I have many products from The Ultimate Back Store that I continue to use on a daily basis. I have found their products superior to other compatible stores and the service offered by the employees second to none. I rate this store A+.
Lincoln, CA
Great products, great service, wonderful staff!